MATRIX IN THE NEWS
Service Advisor Training Gives Young Advisor Technical Knowledge
Montrose Chevy GMC Ashtabula’s Service Advisor Dallas Combs was eager to start on the right path. What he wanted was to better understand technicians and really be able to target the needs of his customers and help educate them.
Honda Mechanic Thrives With Training
Auto technician Ali Harper from Honda of Cleveland Heights is thriving a month after attending a Matrix Efficiency Bootcamp. Ali was eager to advance his career as a technician but wasn’t sure what the career path looked like until now.
Paint Prep & Color Matching Bootcamp Ignites Young Technician
Evan Oliverio was eager to advance his career as an autobody tech but wasn’t sure what the career path looked like or when he’d get to the next step. Then his manager approached him about attending a 4 day, hands-on paint prep & color matching Bootcamp at Matrix Trade Institute.
Service Advisor Training Makes Instant Impact
Service Advisor Jake Schiaffino could sell. What he wanted was to better understand technicians and really be able to target the needs of his customers and help educate them.
Electrical Diagnosis Training Provides Innovative Career Path
Thomas Justice was ready to give up on being a mechanic because he was frustrated with the lack of training. Then his service manager approached him about a new electrical diagnosis efficiency training opportunity.
How to Make the Right Career Change in Only Five Months
There is always a new path waiting to start. This was the case for the most recent July Automotive Maintenance, Light Repair, & Efficiency program valedictorian Christopher Rush. A career change can be a difficult transition.
Three "MUSTs" for Great Advisor Performance
Service advisors, assistant store managers and customer service reps are the conduit between customers and technicians in any auto dealership or auto repair driven business. Poor communication can lead to mistakes and unhappy customers. Most common mistakes made by advisors can be avoided with proper training and a true understanding of what needs to be performed by technicians and why.
3 Reasons Why Electrical Training Must be Hands-on, Small Groups
Here are three reasons why electrical training works in the smaller, simulated environment setting: • Seeing components and finding them, hands-on, with instructors right there to guide them eliminates fear of not understanding. Diagrams can be too abstract for many hands-on learners.
MTI’S EFFICIENCY BOOTCAMPS ARE LEADING THE WAY FOR RETENTION AND GROWTH
The Matrix Trade Institute continues to pave the way when it comes to training in the Automotive and Collision industries. AutobodyNews.com’s Stacey Phillips recently published an article boasting about the Matrix Trade Institute and the new and innovative way that MTI is training techs and advisors while helping employers retain and grow their team.
SERPENTINI AUTO GROUP FINDS SUCCESS IN PARTNERSHIP WITH MATRIX
The Matrix Trade Institute is excited to announce that the Serpentini Auto Group has become its newest automotive employer sponsor and partner in education. The Serpentini Auto Group has six locations in Medina, Orrville, Strongsville, Tallmadge, Westlake and Willoughby Hills. Serpentini employs over 100 mechanics, technicians and service advisors and is continuing to grow in each of their locations. Serpentini’s commitment to continued education aligns with the values and philosophy of MTI’s core programs and the Matrix Upskill Efficiency bootcamps.