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MATRIX IN THE NEWS

Three "MUSTs" for Great Advisor Performance

Service advisors, assistant store managers and customer service reps are the conduit between customers and technicians in any auto dealership or auto repair driven business. Poor communication can lead to mistakes and unhappy customers. Most common mistakes made by advisors can be avoided with proper training and a true understanding of what needs to be performed by technicians and why.

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3 Reasons Why Electrical Training Must be Hands-on, Small Groups

Here are three reasons why electrical training works in the smaller, simulated environment setting: • Seeing components and finding them, hands-on, with instructors right there to guide them eliminates fear of not understanding. Diagrams can be too abstract for many hands-on learners.

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Autobody Career Path – Beginning with Color...

Where should the Collision Repair/Autobody career path begin? Here is an argument for learning Color Match first: • Detailers must be able to recognize color as the last line of defense before the customer judges the work.

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MTI’S EFFICIENCY BOOTCAMPS ARE LEADING THE WAY FOR RETENTION AND GROWTH

The Matrix Trade Institute continues to pave the way when it comes to training in the Automotive and Collision industries. AutobodyNews.com’s Stacey Phillips recently published an article boasting about the Matrix Trade Institute and the new and innovative way that MTI is training techs and advisors while helping employers retain and grow their team.

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SERPENTINI AUTO GROUP FINDS SUCCESS IN PARTNERSHIP WITH MATRIX

The Matrix Trade Institute is excited to announce that the Serpentini Auto Group has become its newest automotive employer sponsor and partner in education. The Serpentini Auto Group has six locations in Medina, Orrville, Strongsville, Tallmadge, Westlake and Willoughby Hills. Serpentini employs over 100 mechanics, technicians and service advisors and is continuing to grow in each of their locations. Serpentini’s commitment to continued education aligns with the values and philosophy of MTI’s core programs and the Matrix Upskill Efficiency bootcamps.

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MATRIX GRADUATES JOIN THE CONRAD’S TEAM

The Matrix Trade Institute is excited to announce that graduates from MTI’s most recent 20-week Automotive program have accepted jobs with Conrad’s Tire Express and Car Care. As the first foundation level partner of Matrix Trade Institute’s automotive program, Conrad’s Tire Express and Car Care has continued to be a great supporter of the school. Conrad’s uses Matrix Trade Institute’s UpSkill Efficiency bootcamps to provide continued training to their current technicians and store managers.

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3 Ways Training and Development Can Benefit Your Organization

We live in a time of economic uncertainty. When we are in uncertain times, it's all too common for organizations to view learning and development as an unnecessary cost instead of a strategically

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3 Ways You Can Reduce Employee (Auto Mechanic, Service Advisor, Collision Tech) Turnover

Employee turnover can affect any industry, and the auto and collision industries aren’t any different. Employees are a big investment - a lot of time, effort, and money goes into training and

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Techs of the Future: Cracking the Code to Recruiting and Hiring Collision Repair Technicians

Matrix was featured in Autobody News. Collision repair owners and managers across the country say hiring technicians and high turnover rates have become critical issues in their businesses.

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Matrix in the News - VIDEO: Recruiting Techs

Recruiting, retaining and developing young talent is crucial for the industry.  Dustin Peugeot, CEO & Founder of Matrix Trade Institute, discussed shop's...

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