MTI NEWS
Technical Training Makes Instant Impact for Service Advisor
Ron Marhofer Chevrolet’s Daniel Hoy was new to the Service Advisor job role. When his boss approached him about a unique service advisor training opportunity, he was all for it.
Matrix Trade Institute Receives ASE Accreditation
The Matrix Trade Institute is proud to announce we have received our ASE Training Program Accreditation from the ASE Education Foundation!
Electrical Diagnosis Training Makes Instant Impact
Montrose Nissan of Hermitage’s Shayne Wertz was eager to advance his career as a technician but wasn’t sure when he’d get that opportunity. That is when his service manager approached him about an advanced electrical diagnosis efficiency training course.
Matthew Harbert Masters Alignments at Matrix
Matthew Harbert recently attended MTI’s Steering & Suspension Bootcamp and left confident he can perform alignments efficiently.
Germain Technician Flourishes at Electrical Diagnosis Training
Alexander Herrera was ready to expand his skillset as a technician but knew diagnosing electrical problems would be his biggest hurdle. Then his service manager approached him about an electrical diagnosis efficiency training opportunity.
Three "MUSTs" for Great Advisor Performance
Service advisors, assistant store managers and customer service reps are the conduit between customers and technicians in any auto dealership or auto repair driven business. Poor communication can lead to mistakes and unhappy customers. Most common mistakes made by advisors can be avoided with proper training and a true understanding of what needs to be performed by technicians and why.
Matrix in the News - VIDEO: Recruiting Techs
Recruiting, retaining and developing young talent is crucial for the industry. Dustin Peugeot, CEO & Founder of Matrix Trade Institute, discussed shop's...
MTI Is Growing Fast
Matrix Hosts Final Admissions Interviews. As the final step in the MTI admission process, applicants attended their final admissions interview on Saturday, February 15th in Beachwood, Ohio. Through this
Matrix in the News
CEO, Dustin Peugeot, was recently featured in Crain's Cleveland Business Journal. Here's what he had to say:
Hands-On Efficiency Training is Key to Grow Your Tech's Confidence & Ignite Careers
Lack of confidence due to a lack of hands on experience is what keeps many young lube techs stuck producing only 15 hours per pay period and considering a change in career.